For Release: Thursday, November 1, 2007
Contact: David Gillies: 202-225-5661
Washington - U.S. Congressman Jerry Costello (D-IL), Chairman of the House Aviation Subcommittee, today called on Transportation Secretary Mary Peters, the major airlines and airport officials to detail to the American public what steps they are taking to prepare for the holiday travel season. The Aviation Subcommittee will hold a hearing on November 15 to learn about these preparations.
“Advanced planning by the airlines and airports will enhance the travel experience for flyers,” said Costello. “More staff devoted to friendly customer service and providing information, particularly during delays, makes a big difference. I look forward to discussing these issues and hearing about the progress being made.”
Costello has promised regular oversight of consumer aviation issues. This will be the Subcommittee’s third hearing this year on the topic.